Terms and Conditions

1. Acceptance of Terms

By placing an order, contacting us via WhatsApp, or using this website, you agree to these Terms and Conditions.

2. Fingerlings Quality & Survival

• All fingerlings are healthy, graded, and pellet-trained at the time of delivery/collection
• We guarantee 95%+ survival rate during transport when proper handling instructions are followed
• Survival after delivery depends on your water quality, feeding, and pond management
• We provide free support for the first 30 days after purchase

3. Payment & Orders

• Full payment or 70% deposit required before delivery/collection
• Accepted payment: Mobile Money (MTN, Vodafone, AirtelTigo), Bank Transfer
• Prices may change without notice — always confirm current price via WhatsApp

4. Delivery

• Nationwide delivery available across Ghana
• Delivery cost depends on your location (shared with you before payment)
• We use oxygenated bags and professional transport
• Delivery time: 1–5 days depending on region

5. Refunds & Replacements

• If more than 10% of fingerlings die within 24 hours of delivery and proof is provided (photos/video), we will replace them free or refund
• No refunds after 48 hours of delivery
• No refunds for poor survival due to bad water, overfeeding, or improper handling

6. Training & Consultation

• Free lifetime WhatsApp support with every fingerling purchase
• Paid training programs have separate terms shared before payment

7. Advertisements

This website displays advertisements from Google AdSense and partners. By using this site, you accept their terms and cookie usage.

8. Changes to Terms

We may update these terms at any time. Continued use of our services means you accept the new terms.